Refund Policy

Thank you for shopping with dongccxicc.

We want you to be satisfied with your purchase. Please read our refund and return policy carefully.

Returns

We accept returns within 14 days after delivery.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in the original packaging

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products

• Final sale items

• Used or damaged items caused by improper handling

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours after delivery.

Please include:

• Your order number

• Clear photos of the item and packaging

We will review the issue and provide a replacement or refund if applicable.

Refunds

Once your return is received and inspected, we will notify you about the approval status of your refund.

Approved refunds will be processed to your original payment method within 5-7 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact

For return requests or support, please contact:

Email: services@dongccxicc.com